Customer Service

CUSTOMER SERVICE

Shipping & Delivery

We ship orders via United States Postal Service.  All orders ship for free USPS ground (3-5 business days) in the Continental US.  When your order is received, we do our best to get it out the same day.  To ensure this, please place your order by 12:00 Mountain Standard Time.  If you do need your order sooner, please let us know and we can arrange expedited shipping.  Additional charges may apply.

The Bighorn Angler does offer  International shipping.  A street address is required for all deliveries. International shipping prices are quoted in U.S. dollars and must be prepaid in U.S. funds. Your order may be subject to import duties and taxes.

Privacy & Security

We recognize that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information for our database in processing your order.

Returns & Replacements

If you are not completely satisfied with any purchase, return it to us with the receipt in new and unused condition with tags within 30 days of the original purchase date for an exchange or store credit of the purchase price. Shipping is non-refundable. Purchases of all sale items are final.

Ordering

You may place your order via our website at any time.  You can also phone in any orders during our normal business hours.  If expedited shipping is needed it is often best to place your order by phone. 866-979-3231

Payment, Pricing & Promotions

The Bighorn Angler accepts all major credit cards.  Payment can also be accepted by check, however order may be held until payment is received.

Viewing Orders

We recommend that you enable cookies in your browser to allow you to add items to your cart and complete the online checkout process. You can change your cookies preferences so that your browser doesn't accept cookies or accepts them only from limited sources.  This will ensure faster processing on your end as well.
If your personal account information such as shipping address or email should happen to change, please notify us so we can make proper changes in our database.


*If you happen to have any additional questions about your order or for any other assistance, please feel free to contact us at 866-979-3231.  We are available from 7 AM to 7 PM MST 7 days a week.*

 

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